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Troubleshooting Cisco Routers
Troubleshooting Cisco Routers

(16 hours)

This course provides a comprehensive introduction to troubleshooting Cisco Routers. It is designed to provide participants with a fundamental understanding of different methods and router modes than can be used to identify and correct issues with Cisco routers. Topics covered in this module include configuration registers, different router modes, and password recovery. Upon completion of this course participants will have the skills necessary to troubleshoot the most common problems typically encountered with a Cisco router.
 

Course Outline

 
Introduction
■ Support resources for troubleshooting 
■ Methods of troubleshooting
■ Troubleshooting targets identification

Cisco Router Boot Process
■ The boot image
■ Boot options
■ Configuration registers
■ Changes to configuration register settings
■ Password recovery
■ Restoration of a missing or corrupt IOS image
■ Generic problem-solving model 

Protocols
■ Connection-oriented versus connectionless 
■ Ethernet, IEEE 802.3, Token Ring 
■ FDDI 
■ Serial protocols 
■ TCP/IP
Troubleshooting Tools
■ Applicable tools in troubleshooting
■ Analysis of interface problems
■ CiscoWorks uses
■ Third-party tools

Diagnosis and corrections of Router
Operations
■ TCP/IP problems
■ Novell networking problems
■ Catalyst problems
■ Troubleshooting VLANs on routers and switches
■ Frame relay problems
■ ISDN BRI problems
■ Cisco diagnostic tools