Workplace Skills

A portfolio of workplace skills are essential to achieving job satisfaction, productivity and business results. To address this need, we have developed courses that improve communication skills, help individuals adapt to change and new technologies, sell more effectively, improve teamwork and value diversity.

The Alliance Workplace Skills courses range from introductory seminars to workshops that build high level skills through simulation and role play. Primary training areas include:

DESKTOP COMPUTER SKILLS: The Alliance provides a broad array of training in desktop computer applications. The Microsoft Office Applications course list is an example of available workshops. Learn More.

COMMUNICATIONS SKILLS: being able to communicate effectively is critical to success in any workplace. The Alliance communication skills training approach is to start with an understanding of the internal and external communication process in today’s business environment followed by a series of seminars to build specific skills and technologies. Learn More.

CUSTOMER SALES AND SERVICES SKILLS: The Alliance supports a holistic approach to customer sales and service skill development. Introductory courses provide a basic understanding of the sales and customer service process, leading to training that helps individuals build a portfolio of high quality sales and service skills. This training is often customized to incorporate actual business practice and processes. Learn More.

PERSONAL DEVELOPMENT: to complement our workplace skills catalog, The Alliance has a menu of personal development courses that directly support an individual’s success and growth in the workplace. Courses range from learning about personal capabilities, values, goals and motivation to improving personal productivity and teamwork. Learn More.