Avaya Certification Program  

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As a result of the 2006 collective bargaining agreement, the CWA and IBEW Unions and Avaya, would like to announce their joint support of a new voluntary certification program for Senior Technicians, Senior Software Associates and Staging Technicians. The certification program is designed to be a long-term program that provides added incentive to grow skills and knowledge in the emerging IP workplace for employees in the covered titles listed above.

The Alliance will be providing the training for:

  •  A+
  • NET+
  • CTP
  • MCP (Windows Server 2000 & 2003)
  • LINUX+
  • CCNA
For more information on how to enroll in these Alliance sponsored courses enter your 7 or 9 digit HRID # (without the leading zero).

 

Attainment
Levels
Certification Requirements Semi-Annual Bonus
Level 1
Achieve 3 of the items to the right; w/ minimum of 1 ACA

Level 2
Achieve 5 items to the right
 

1. Comptia A+

2. Comptia Net+

3. Communications Network Exam (CNE)

-OR -
Convergence Technologies Professional (CTP)
-OR-
Convergence Plus

4. Avaya Certified Associate (ACA)
with IP Telephony

5. Avaya Certified Associate (ACA)
with IP Office

6. Avaya Certified Associate (ACA)
with Modular Messaging

Future/new ACA product certifications to be added.
 

Level 1
$400
 

 

Level 2
$900

 

Level 3
Achieve Level 2 and 2 of the 3 items on the right

Level 4
Achieve Level 2 and all 3 of the items on the right
 

Level 2 requirements plus:

1. Microsoft Certified Professional (MCP) (2000/2003 Server)

2. Linux (Level 1/Linux Plus)

3. Cisco Certified Network Associate (CCNA)
 

Level 3
$1500

 

Level 4
$2200